CRYSTAL CLEAR

Business Voice

Business phone services designed for today’s economy. TTC provides a robust suite of voice options: with flexible terms, unrivaled reliability, industry-leading security, and straightforward billing, you’re a few clicks away from crystal-clear calls. Contact us today to discuss how we can transform your operations with our business voice solutions.

Hosted Voice Services

Our Hosted PBX services pair reliability and security, with the modern features your business needs to perform its best. With a data-driven, easy-to-use dashboard for clients to leverage, you’ll also have predictable monthly costs: unlimited local and long distance calling, with competitive international rates.

Where other providers offer confusion and fragmentation, TTC delivers a streamlined cloud-based suite of services. Our UCaaS (Unified Communications as a Service) platform supports both desk and softphones, and we can provide your team with the hardware they need, too.

New phone numbers can be provisioned in as little as 24 hours, and our team will facilitate any porting that may be required when you choose TTC as your business voice provider.

Unrivaled Reliability: The Telecom Company’s Network

Your voice provider is only as good as their network—and that’s where TTC really shines. We’ve instituted end-to-end security measures covering both the physical and digital facets of business voice, here are just a handful:

  • Controlled climate spaces, with multiple security checkpoints required to access the hardware.
  • Geo-redundant points of presence, designed strategically to diminish service interruptions or data loss due to natural disasters.
  • 24/7/365 network monitoring by best-in-class software and on engineers on standby.
  • Robust session border controllers (SBCs) spread out geographically.
  • IP access lists, and international fraud prevention and mitigation.

Our network is HIPAA and PCI compliant, and the TTC team is trained quarterly on new advances in business voice technology, and annually in voice security and protection.

Contact us today to learn how The Telecom Company can transform your communications.

Business Voice Feature List

TTC’s business voice solutions go further than just top-tier service and support. Our best-in-class Hosted PBX offers:

  • Local, long distance and international calling
  • Keep your existing telephone numbers
  • Automated Attendant
  • Customized Music-on-Hold
  • Extensions or DIDs on a per-user basis
  • Employee Directory
  • Voicemail
  • Message Waiting Lights
  • Do Not Disturb
  • Ring Groups
  • Conferencing
  • Call Routing to Mobile Phone
  • Voicemail to Email + Voicemail Transcription
  • Call Recording
  • Call Center Functionality
  • User Dashboard
  • SoftPhone Support
  • Operator Console
  • Mobile Application that makes any mobile device a true PBX Extension
  • Fax Support from traditional fax machines, desktops or mobile phones
  • Business SMS

The Telecom Company Advantage

Crystal Clear

Whether you're using our hardware, your own, or a Softphone—we'll deliver fuller, clearer, HD audio.

Flexible Terms

With month-to-month agreements available, you can have internet on your terms.

Service & Support

We’ll never charge for a service call, and you’ll get 24/7/365 support from expert, local technicians—even on holidays!

Advanced Features

State-of-the-art integrations designed to empower teams of any size—no matter where they are. See our feature list above.

SLA

Industry-leading SLAs: starting at 99.99% uptime guarantees, up to 99.999% in select markets. Never lose connectivity again!

Install Times

Get fiber-optic internet installed in as few as five business days, with appointments to fit your schedule.

Business Voice FAQs

How fast can I have TTC’s hosted voice services installed?

Our account representatives will guide you through the process of getting connected. Numbers can be provisioned in as short as 24 hours, whereas porting existing numbers can take two weeks. Whether you’re switching from another provider, or installing a brand new communications suite, we’ll have you up and running in no time!

What’s provided in the monthly price when I sign up for Business Voice?

You can refer to our voice features here.

Do you offer residential voice services?

Yes, we do. Contact us today to discuss what options are available at your address.

Do you charge for maintenance and service calls?

Uptime and incredible service are paramount at The Telecom Company. We never charge for service calls or regular maintenance—unlike the majority of providers on the market.

What Our Clients Are Saying

Anyone interested in looking for a new or alternative internet connection should
consider M2ngage. The service has been super reliable, allowing us with an opportunity
to focus on our customers and daily tasks rather than dealing with useless helpdesks. In
our building, M2 has spent resources in ensuring our internet has a redundant backup
which definitely comes in handy once in a while.

Rayden GermosenNet On Site, Managing Partner

I could not possibly be happier with M2ngage’s exceptional service and incredibly
feature rich Voice System. They guarantee my customers with a smooth transition and
they deliver time and time again.

Kris SookrajFive Star Network Solutions, Founder

“M2ngage came out last minute and saved the day by implementing a last-minute
phone system for one of my events. These guys are great at what they do and we are
so pleased with after-hours support.

Lisa LabonvilleHBIC Tech, Founder & Managing Partner

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