FAST & SECURE
In partnership with Rev.io, The Telecom Company offers a scalable, cost-effective and comprehensive billing platform for MSPs of all sizes. This solution boasts tools for robust customer management, business intelligence, and workflow automation—under one umbrella. Boost productivity, speed up account receivables, increase revenue, and eliminate errors with one system that does it all.
Billing Solutions To Empower Your Telecom Business
With flexible pricing models and automated workflows, this all-in-one billing platform was designed from the ground up, specifically for the telecommunications industry.
Workflow Process Automation
Increase efficiency and eliminate errors with a suite of battle-tested automation tools, designed for all of the tasks you expect.
- Streamline Client Onboarding: Boost retention and satisfaction with an easy-to-use client portal for your customers—all with your own branding.
- Eliminate Bottlenecks: Leverage automated commission and tax calculations, apply custom promotions in seconds, and tie it all together in an easy-to-use quote builder.
- Deliver Excellent Customer Service: Our ticketing system offers enhanced flexibility and eliminates the need for a fragmented support system. You can leverage predefined or custom fields to create, track and resolve issues for your customer, all in the same place.
Customer Management & Business Intelligence
Gone are the days of fragmented, legacy CRMs that do not seamlessly integrate with your other tools. Our solution consolidates features that previously required multiple pieces of software, all in one easy to navigate portal.
- Insights At Your Fingertips: Track the lifecycle of your customers from end-to-end, all in one place. Empower your organization with the key performance indicators you need so you can identify gaps and opportunities and stay ahead of the game.
- Boost Satisfaction & Improve Retention: Understanding your customer’s needs has never been easier—view the usage and subscription history of any given customer, in one easy to access portal.
- Empower Your Team: Delivering exceptional customer service becomes second nature when your team has all the tools they need to knock it out of the park. Our advanced reporting system delivers all the critical information needed to assess, mitigate and resolve issues.
- Custom, Programmatic Reporting: Our custom reporting tools allow you to build your own reports, or leverage many of the built-in, predefined reports we provide out of the box. Need a custom report but you don’t know where to get started? Our support has you covered.
- Powerful APIs and Custom Integrations: No more painful imports and exports—our system is built on top of robust APIs with the flexibility you need to build out integrations with your in-house tools, or your clients’ systems. We also offer an array of plug-and-play integrations that can be leveraged, and offer custom-built integrations as a service when needed.
What Our Clients Are Saying
Anyone interested in looking for a new or alternative internet connection shouldRayden GermosenNet On Site, Managing Partner
consider M2ngage. The service has been super reliable, allowing us with an opportunity
to focus on our customers and daily tasks rather than dealing with useless helpdesks. In
our building, M2 has spent resources in ensuring our internet has a redundant backup
which definitely comes in handy once in a while.
I could not possibly be happier with M2ngage’s exceptional service and incrediblyKris SookrajFive Star Network Solutions, Founder
feature rich Voice System. They guarantee my customers with a smooth transition and
they deliver time and time again.
“M2ngage came out last minute and saved the day by implementing a last-minuteLisa LabonvilleHBIC Tech, Founder & Managing Partner
phone system for one of my events. These guys are great at what they do and we are
so pleased with after-hours support.